A very nice hotel, let down a little bit by the aloofness of (some of) the staff. Otherwise a very comfortable stay in a great location. 8/10
When we arrived in the dark it was quite hard to find this hotel, and once found we were advised to move our car as it might be fined, and roadworks outside meant unloading was tricky. The hotel car park was almost €50 a night, so we were advised a nearby underground public car park would be perfectly fine as an alternative at only €15 a night. However the hotel staff didn’t do the best job explaining where it was and I spent 15 minutes driving round Ghent’s horrible one way system to find it.
The hotel and room were lovely, very up-market and modern, just as we like it. Room was a little small but I’d not booked anything bigger and the location meant we had to make compromises to avoid bankruptcy. Jo said the swimming pool and sauna were nice, and it was very quiet helped by our room overlooking the hotel’s quadrangle garden. Shower was excellent, something that’s become a test of hotel room quality!!
We’d visit again, but the staff need to cheer up a bit and be more helpful!